These Terms govern your access to and use of prop.os. Please read them carefully — by creating an account or using the service, you agree to them.
prop.os (“prop.os”, “we”, “us”, or “our”) is a property operating system for real estate businesses, operated in Nigeria and made available at gopropos.com and its subdomains. In these Terms, “you” means the agency, company, or individual that registers for an account, and anyone you authorise to use it on your behalf.
By registering for or using prop.os you confirm that you are at least 18 years old, that you have the authority to enter into these Terms on behalf of your business, and that the information you provide is accurate. If you do not agree, do not use the service.
prop.os provides tools to manage properties, units, tenants, leases, buyers and purchase plans; to record and collect rent and sale payments; to send reminders over WhatsApp and email; to store documents; and to query your own records with an AI assistant. We may add, change, or remove features over time. We aim for high availability but the service is provided on an “as available” basis and may be interrupted for maintenance or reasons beyond our control.
You retain ownership of the data you and your team upload (“Customer Data”), including records about your tenants, buyers, and properties. You grant us a limited licence to host, process, and display that data solely to provide the service to you.
You are responsible for ensuring that:
How we handle personal data is described in our Privacy Policy.
Access to prop.os is offered on subscription plans, which may include a one-time onboarding fee and recurring monthly charges. Current pricing is shown when you subscribe. Subscription payments are processed by our payment partner, Paystack.
prop.os lets you collect rent and property-sale payments from your own tenants and buyers through Paystack, including via checkout links and dedicated virtual accounts. For these transactions:
The service relies on third parties to function — including Paystack (payments), Meta’s WhatsApp Business Platform (messaging), Supabase (hosting and database), Resend (email), and others described in our Privacy Policy. Your use of features that depend on these services is also subject to their terms, and we are not responsible for their acts or omissions.
Some features use artificial intelligence to summarise, draft, or answer questions about your records. The AI is read-only with respect to your records and never changes them without your action. AI output may be incomplete or inaccurate — you must review it before relying on it, especially for financial, legal, or contractual decisions.
You agree not to:
The service, including its software, design, and brand, is owned by prop.os and protected by law. We grant you a limited, non-exclusive, non-transferable right to use it for your business while your account is active. You keep all rights in your Customer Data.
You may stop using the service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees due, or use the service in a way that creates risk or legal exposure. On termination, your right to use the service ends; you may request an export of your Customer Data within 30 days, after which we may delete it subject to our Privacy Policy and legal retention duties.
The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose, or that reminders or payments will always be delivered or processed on time.
To the fullest extent permitted by law, prop.os will not be liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the service is limited to the fees you paid us for the service in the three (3) months before the event giving rise to the claim.
You agree to indemnify and hold prop.os harmless from claims, losses, and expenses arising from your Customer Data, your use of the service, your messages to tenants or buyers, or your breach of these Terms or of any law.
We may update these Terms from time to time. If we make material changes we will provide reasonable notice — for example, by email or in the app. Continuing to use the service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the Federal Republic of Nigeria, and any dispute will be subject to the exclusive jurisdiction of the courts of Lagos State, without regard to conflict-of-law rules.
Questions about these Terms? Contact us at [email protected].